Hobbyking.com Reviews

HobbyKing.com is a leading online global Radio Control (RC) hobby shop, offering a wide range of RC planes, drones, cars, boats, and accessories. The prices at HobbyKing.com have seen some changes due to various factors. In April 2021, the price of goods in the United Kingdom increased due to the rise in the costs of raw material used in the majority of products and the impact of trading in a post-Brexit economy. In May 2021, prices for Hardware Accessories and Motors increased by an average of 13% due to increased air and shipping freight costs, raised prices and extra fees from delivery services, and increases in the US dollar exchange rate, cost of raw materials, and labor. The company is working with partners in searching for alternative partners and vendors that can provide great quality services to mitigate future price changes. It's important to note that these are historical changes and the current prices may vary. For the most accurate and up-to-date prices, it's recommended to check the official website of HobbyKing.com.

At Hobbyking.com, there are several payment methods available for customers. These include Store Credit/Rewards Points, Credit Card, and PayPal. To make a payment, customers need to select their preferred payment method and review the order information. Once the order information has been reviewed and confirmed, customers can click on PROCEED TO PAYMENT. The payment will be processed once the order information has been confirmed. It's also possible to use Rewards Points or Store Credit for orders. For new customers, they may place an order without registration and use PayPal Express as the payment option. Once the payment is confirmed, an account will be automatically created for them as a Standard Member. Please note that this information is subject to change and it's always best to check the official website for the most up-to-date information.

HobbyKing is a leading online global Radio Control (RC) hobby shop that was founded in 2005. It designs, manufactures, and distributes a wide selection of proprietary RC products including RC planes, cars, and boats; right through to batteries, parts, and accessories. HobbyKing's mission is to make the RC hobby more accessible for everyone to enjoy. It has developed several well-known brands including Turnigy, renowned for its electronics and batteries; Durafly, known for quality RC airplanes; and OrangeRX, recognized for RC radios and receivers. HobbyKing is considered the world's No1 online hobby store, offering a wide range of RC planes, drones, cars, boats, and accessories at unbeatable prices. Whether you are a beginner or a pro, HobbyKing has something for you. It offers fast shipping, excellent customer service, and exclusive deals.

Hobbyking.com has a detailed Return and Refund Policy. The Return Merchandise Authorization (RMA) process is used for warranty claims, incorrect, defective, damaged, faulty, missing parts, and No Fuss Returns for product dissatisfaction. An RMA must be created for any return to be authorized. Items can be returned to the warehouse for store credit or a refund of the product cost under the No Fuss Returns policy within 30 days from the date of receipt, and the item must be in pristine condition. If the original packaging has been opened, only 80% of the product price may be refunded. HobbyKing.com does not accept items returned or for warranty, if the damaged or faulty items occurred during actual use of a vehicle itself or during actual use in a vehicle, due to crashes, rough handling, or other misuses. The warranty period for all types of batteries is within 60 days of purchase, and 1 year for other products such as internal parts (ESC, motor, servo, etc.) and RC items (plane, helicopter, boat, and car). There is no warranty at all available for Scratch & Dent items.

As for the Shipping Policy, all orders with a cart total of USD $199 or more and a total weight of 5kg or less qualify for Global Free Shipping from the International warehouse. All orders of USD $99 and over, qualify for free shipping from the US warehouse to all states of the US excluding Alaska, and Hawaii. The maximum allowable weight to qualify for free shipping from the US warehouse is 30kgs. Free shipping is available from the EU warehouse for orders above a certain value, and less than 30kg in shipping weight. The minimum order value that qualifies for free shipping and their postal areas are shown below. Free shipping for orders over $99.00 and less than 30kg: France, Belgium, Germany, Luxembourg, Netherlands. Free shipping for orders over $159.00 and less than 30kg: Austria, Denmark, Finland, Greece, Ireland, Italy, Portugal, Spain, Sweden, Bulgaria, Czech Republic, Croatia, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia, Slovenia. There is currently no free shipping option for NZ, shipping rates will be displayed during the checkout process. HobbyKing does not supply courier pick-up slips or return shipping labels. HobbyKing may compensate for return shipping of warranty items with a store credit, in select cases only. HobbyKing will not compensate for the return shipping of No Fuss Return items.

At HobbyKing, customers may return items to the warehouse for store credit or a refund of the product cost if they are dissatisfied under the No Fuss Returns policy. This must be done within 30 days from the date of receipt, and the item must be in pristine condition. Pristine condition refers to original packaging with ALL accessories included. If the original packaging has been opened, only 80% of the product price may be refunded to cover any repackaging, quality check (QC) inspection, and verification costs. HobbyKing.com Service Centers don’t accept crashes, damaged parts of the items due to misuse, and items that have been modified. The warranty period for all types of batteries is within 60 days of purchase, and 1 year for other products such as internal parts (ESC, motor, servo, etc.) and RC items (plane, helicopter, boat, and car). The warranty period is effective from the date of purchase unless otherwise stated on the product listing webpage itself. There is no warranty at all available for Scratch & Dent items. All relevant information must be included on the RMA application form. If an item is requested to be returned to us, the HobbyKing return address will be supplied to the customer in the RMA notes. HobbyKing does not supply courier pick-up slips or return shipping labels. HobbyKing may compensate for return shipping of warranty items with a store credit, in select cases only. HobbyKing will not compensate for the return shipping of No Fuss Return items. Photos and/or videos are required for Initial Evaluation (submission via RMA) for all warranty-type claims. All types of batteries that are deemed Faulty are NOT required to be returned to the warehouse.